Termi warranty

[ducatihead02]

Hey.

I want to get Termi's from O/S. Worried about them being covered if I have problems. Can any Aussies comment on my dealer comment below?

"In regard to the Termi slip ons , they also come with the ECU (computer) and high flow air cleaner, hence they are Performance Kit. Yes the price as per the Ducati Australia's price file is $2500 plus fiiting which is normally about $250. As you have bought the bike from us we can do the install for free.

On its own this may not look as attractive as buying OS however if your OS kit has a computer problem (around $1800 to purchase on its own) for example Ducati Australia is not obliged to warrant the part as it has not been purchased through the Australian network.
If you purchase local and have the install done by an authorised Ducati dealer you are protected by the Factory Warranty."

Any help with this would be appreciated. Have contacted Ducati and they are getting back to me. Not yet though! Cheers.

[Mr1098]

interesting.. im in the same boat as well! let me know what info u find out...

[ozducati]

Guys if you are buying your system from a reputable dealer o'seas, and there is a problem with the ECU, then they should be obliged to exchange it for you (not Ducati Aus), i have never had any problems buying stuff OS, and that's where i get most of my stuff for the Duc's from...is worth the money saving...

[pnork]

i have never had any problems buying stuff OS,


"OS" is a big place... it may be that not everyone from OS is willing to honour the warranty on stuff they sell to another country. Do you know of any dealer in particular that IS reputable and will honour that warranty - can you pass that information on? I'm not saying you're wrong, but it pays to be careful :)

[ozducati]

"OS" is a big place... it may be that not everyone from OS is willing to honour the warranty on stuff they sell to another country. Do you know of any dealer in particular that IS reputable and will honour that warranty - can you pass that information on? I'm not saying you're wrong, but it pays to be careful :)

You have a bunch of forum sponsors here, a couple that i have dealt with, and one i know has no problems backing up what he sells...

[pnork]

You have a bunch of forum sponsors here, a couple that i have dealt with, and one i know has no problems backing up what he sells...
Fair point.
What about the stalling issue though? For instance, when I picked up my bike with its stock exhaust, I had no issues with it - stalling was not a problem for me. Now I've put the termi system on it - it stalls often. Because I bought the exhaust locally, the warranty covers it, and the bike goes back to the place I bought it from, and they try to rectify it free of cost.. but If I had bought it from OS, then what? The local Ducati people aren't obliged to fix, or try to fix it for free, and it could take many visits before they get it right. That's my main concern.

[ducatihead02]

Fair point.
What about the stalling issue though? For instance, when I picked up my bike with its stock exhaust, I had no issues with it - stalling was not a problem for me. Now I've put the termi system on it - it stalls often. Because I bought the exhaust locally, the warranty covers it, and the bike goes back to the place I bought it from, and they try to rectify it free of cost.. but If I had bought it from OS, then what? The local Ducati people aren't obliged to fix, or try to fix it for free, and it could take many visits before they get it right. That's my main concern.
Mine too. I think I'll just pay the extra. The stalling thing's a concern. Might be better off in the long run.

[ozducati]

not arguing with you, question was asked, i stated my opinion, that's what forums are about, if you had a good tech and a good relationship with your dealer, then MAYBE they would ignore where you bought it from, and the fact that it's genuine DP should be enough, but in reality dealers are dealers and they want you to buy everything from them...IMHO, if you put say a Nemesis and aftermarket exhaust on, then they would have genuine cause to say "bad luck"... my 749s always suffered stalling, and even after i had the cams dialled in (a supposed fix) it still stalled and they never got it right, and that had a full 54mm Termi system with ECU & air filter etc...so both sides of the coin... now, i am buying a DP ECU from Dan Kyle, and fitting another Zard system, because thats what i want to do... one of the guys from NF recently asked me what it would take for me to buy a Termi system..., because i don't like the finish, quality and the results the Termi gives i simply won't fit one...his ulterior motive is that he doesn't really want me to show off alternatives to other 1098 owners...simple, even though when i or anyone else have an issue most times they all bury their head and hope it goes away...

[pnork]

not arguing with you, question was asked, i stated my opinion, that's what forums are about

:) I know, that's ok - I'm not arguing either also just stating my opinion. If no one questioned another's POV, then it'd be a pretty boring and short forum.

If you had a good tech and a good relationship with your dealer, then MAYBE they would ignore where you bought it from.

Hey, I'm with you and some of the others on this forum - I think the warranty should be honoured no matter where you bought it from and the fact that it's genuine DP should be enough. Some dealers ARE great - and will go that extra mile to help you out, just because they want you to continue to use them as their local dealer. And shit, you've just bought a $33000 bike from them, why the hell shouldn't they help you out?

I came very close to buying a full system from OS, but the two things that stopped me was, after import tax and installation costs, it wasn't that much cheaper than buying one locally and getting installed for free.. that plus the warranty issue - you have a problem with a locally bought one and it's guaranteed to get looked at under the terms of the warranty
even if they can't guarantee they can get it fixed....

[ducmon]

even though when i or anyone else have an issue most times they all bury their head and hope it goes away...[/quote]

You really shouldn't generalise everyone in the same company as having the same attitude, not all NF employees are the same. I for one go out of my way to keep the customer happy ( delivering parts after hours etc) and chase up problems as soon as they arrive. Just because you have had a bad experience with one or two staff members dosen't give you the right to bad mouth all of them, sort of saving all customers want something for nothing which I know is not true.

[ozducati]

even though when i or anyone else have an issue most times they all bury their head and hope it goes away...

You really shouldn't generalise everyone in the same company as having the same attitude, not all NF employees are the same. I for one go out of my way to keep the customer happy ( delivering parts after hours etc) and chase up problems as soon as they arrive. Just because you have had a bad experience with one or two staff members dosen't give you the right to bad mouth all of them, sort of saving all customers want something for nothing which I know is not true.[/quote]

ahh, the shining light of Ducati Australia speaks again..:violin.....i actually deal with a couple of great people from Ducati Aus, but they are far outweighed by the "gunna's", so don't be telling me how or what i should say, this is a place to speak your mind, not be censored by someone who works for Ducati - Thanks!

[ducmon]

So just because I work for Ducati means I am not entitled to an opinion, what a crock of shit.
Harden up princess, I don't go bad mouthing all the customers I have a bad experience as it is pointless and the good customers far outweigh the bad. I wasn't trying to censor you as everyones opinions count but that dosen't mean I have to keep quiet either.
I am proud of the work I do considering I don't need the work, I do the work because I like seeing satified people on Ducatis.
As Ducatis are the majority of the bikes I've owned most the people I come in contact with see the passion I have for the brand. As for the shining light comment could be I'm sick people such as yourself bitching for the sake of bitching.

[commoto]

As this thread is starting to go the wrong direction I'll throw in that we stand behind everything we sell - doesn't matter who buys it or where it goes. It just has to be this way.

[ducatihead02]

So if I get Termi's from the US, and there's stalling issues, where do I go? My dealer will keep working on it until it's sorted - at no charge?

[ozducati]

So just because I work for Ducati means I am not entitled to an opinion, what a crock of shit.
Harden up princess, I don't go bad mouthing all the customers I have a bad experience as it is pointless and the good customers far outweigh the bad. I wasn't trying to censor you as everyones opinions count but that dosen't mean I have to keep quiet either.
I am proud of the work I do considering I don't need the work, I do the work because I like seeing satified people on Ducatis.
As Ducatis are the majority of the bikes I've owned most the people I come in contact with see the passion I have for the brand. As for the shining light comment could be I'm sick people such as yourself bitching for the sake of bitching. :violin:poke

[HAMRN]

So if I get Termi's from the US, and there's stalling issues, where do I go? My dealer will keep working on it until it's sorted - at no charge?

Even if you do get the Termis and ECU from OS and fit it yourself, you will have to take it to a dealer to have the new ECU mapped and mixtures set. I'm almost positive they will charge you for this...

From a dealer point of view, I worked in Holden dealerships for 12 years (as a mechanic, service manager and warranty clerk) and I know a lot of dealers are not keen to do work on parts that they did not supply or fit...

Then, as you have already raised, what if the thing has stalling issues or surging issues or ANY issues?? The first thing the dealer may blame is the parts you bought from OS (and/or fitted yourself), and they will most likely charge you labour costs.

I know the PARTS are genuine and they SHOULD be covered by warranty, but the labour in diagnosing the fault and replacing the part may not be... (then you will be charged the labour)

Now I'm not suggesting that a Holden is the same as a Ducati (HELL NO!!) but it's still the motor industry after all..... most dealers of bikes and cars are good to deal with if the customer is good to deal with and doesn't just use them as somewhere to get warranty work done.

My point.... I would buy the parts from the dealer, get them to fit them and tune it (ask them to do it for free) and if there are any problems I'm almost sure they will fix it for free under warranty, including the labour.

Keep your dealer happy and they will keep you happy.

Then it's stress free :scooter

[X27]

I've been eying this thread knowing some smart arse know all will pipe up with no help, I wonder how the company feel about his representation of them

I've actually put this to Ducati and they asure me no matter where the bike was bought, no matter where the part was bought ALL Ducati bikes and parts including Termi's are covered by warrenty WORLD WIDE!

In other words I may buy my bike In Aus, Ship it to Africa, put Termi's on and ride to europe and have any "warrenty issues" taken care of by the first Ducati dealer I stumble accross.....According to Ducati.


So yes when I get my R, I will buy a shit load of stuff from OS some covered by warrenty some not, I will enforce any warrenty claim I make for anything that comes up.
Owning or buying a 60 grand bike from a shop then to have them imply no coverage is shamefull.
Since Im likable I think a few words will smooth things out pretty quick.....it helps to be "fully armed" with motorvational techniques. IF its no good get them to write to you they wont fix it under warrenty and promply inform NF Importers office then the factory itself.:thumbup



So lets sum up; 2 year WORLD WIDE WARRENTY.....WORLD WIDE!!!!!



One last spanner in the works....anybody heard of BMW..........:guns

[pnork]

I had always been told that if I bought the parts from out of country, then warranty wouldn't cover it. Thanks for clearing that up X27. :)

[ducmon]

All genuine Ducati parts (Termi etc) will be covered, Ducatihead02 has already had a pm stating this and that the part numbers for the exhaust are the same. If it is none genuine and is found to be the fault ( something that has to be proved) then your warranty on that item and ensuing damaged caused by said item might be up the creek.

[ozducati]

I've been eying this thread knowing some smart arse know all will pipe up with no help, I wonder how the company feel about his representation of them

I've actually put this to Ducati and they asure me no matter where the bike was bought, no matter where the part was bought ALL Ducati bikes and parts including Termi's are covered by warrenty WORLD WIDE!

In other words I may buy my bike In Aus, Ship it to Africa, put Termi's on and ride to europe and have any "warrenty issues" taken care of by the first Ducati dealer I stumble accross.....According to Ducati.


So yes when I get my R, I will buy a shit load of stuff from OS some covered by warrenty some not, I will enforce any warrenty claim I make for anything that comes up.
Owning or buying a 60 grand bike from a shop then to have them imply no coverage is shamefull.


Thanks X27, well said! :thumbup

[Ktm181]

Hey.

I want to get Termi's from O/S. Worried about them being covered if I have problems. Can any Aussies comment on my dealer comment below?

"In regard to the Termi slip ons , they also come with the ECU (computer) and high flow air cleaner, hence they are Performance Kit. Yes the price as per the Ducati Australia's price file is $2500 plus fiiting which is normally about $250. As you have bought the bike from us we can do the install for free.

On its own this may not look as attractive as buying OS however if your OS kit has a computer problem (around $1800 to purchase on its own) for example Ducati Australia is not obliged to warrant the part as it has not been purchased through the Australian network.
If you purchase local and have the install done by an authorised Ducati dealer you are protected by the Factory Warranty."

Any help with this would be appreciated. Have contacted Ducati and they are getting back to me. Not yet though! Cheers.
Hi Blokes! Yes another Aussie with a 1098. This issue is close to heart as is Frasers. No I dont work for them and YES Ducmon is superb, but as for there attitude in general they could learn a lot from him! Had to pm ducatihead02 as had to explain in some detail. Have termi set from us of a, $1400 landed, damaged air filter, no reply on 4 emails to the dealer in question (ebay seller), anyway, is MILES cheaper, i think the risk is worth it. Ecu is same part as Europe and Aus so fueling may or may not be what WE want but a Power commander will sort it. As for warranty, that is what i do, Ducati and Craig McMartin will help if there are problems, as for legality to help......hmmm, i reckon Ducati would do it as a "goodwill gesture" to support their product, I dont see and manufacturing defects with parts supplied tho. SO GO FOR IT, somewhere we are being burned on prices for these bikes.......

[ducmon]

I've been eying this thread knowing some smart arse know all will pipe up with no help, I wonder how the company feel about his representation of them

I've actually put this to Ducati and they asure me no matter where the bike was bought, no matter where the part was bought ALL Ducati bikes and parts including Termi's are covered by warrenty WORLD WIDE!

In other words I may buy my bike In Aus, Ship it to Africa, put Termi's on and ride to europe and have any "warrenty issues" taken care of by the first Ducati dealer I stumble accross.....According to Ducati.


So yes when I get my R, I will buy a shit load of stuff from OS some covered by warrenty some not, I will enforce any warrenty claim I make for anything that comes up.
Owning or buying a 60 grand bike from a shop then to have them imply no coverage is shamefull.
Since Im likable I think a few words will smooth things out pretty quick.....it helps to be "fully armed" with motorvational techniques. IF its no good get them to write to you they wont fix it under warrenty and promply inform NF Importers office then the factory itself.:thumbup



So lets sum up; 2 year WORLD WIDE WARRENTY.....WORLD WIDE!!!!!



One last spanner in the works....anybody heard of BMW..........:guns

I'm only answering the questions being asked, if you don't like the answer don't ask the question. Your 60 thousand dollar bike and all the genuine ducati parts will be covered, if a non genuine part is the cause of any damage and can be proved then the parts damaged because of the resulting parts failure probably won't.
Just because it's a $60,000 dollar bike dosen't make you any more important than the guy with a $14,000 695monster.

[ducmon]

Ducati have done alot of goodwill in the past with bikes being out of warranty as well, some early (90-98) SS had a fault in the steering head and the frames have been replaced recently (2000+). Engine rebuilds have been done and only been charged labour. These are the things not everybody sees.

[ducatihead02]

Have just found time to check responses to the thread. Thanks to all. Once again, valueable info/opinions. Here's my latest thoughts.

My dealer's quoted $2500 (f****** ridiculous) but since I've mentioned a possible o/s buy, he's offered to fit free. So $2500 all up. At this stage the difference is about $700. Still a shitload, but he'd be wrapped if I decided to support him and I reckon I'll get something out of it down the line. Apart from the fact that it'll all be head**** free. I'm worried about this stalling thing and I'd like to know that if there's any probs, it'll be worked on until it's right. Add in the fact that I'm really busy and can't afford the time or effort to deal with any shit, and it's heading along the line of supporting my local dealer.

I mentioned to him that I'll get them from him at my first service. And here's what happened last night. The bike wouldn't start at the servo after fuelling up. Ducati 24hr road service picked it up and bought it home for me (and paid my cab to and from work today) and my dealer picked it up from my home this morning. They found the problem (electrical) but had to order the parts in. I told him that it was a pity because I really wanted it for the weekend. They took the parts out of one their floor bikes, and a new battery, and someone hung around til after 6pm so I could pick it up after work. I was pretty impressed. This is the difference I'm wondering. If I got termi's from o/s, would they have gone to that effort to get my bike done for the weekend, or made me wait the 2 or 3 days for the parts?

I'm going to use this opportunity I reckon to establish a good relationship with them. I reckon it's already paid off and will continue to. Especially if there's probs with the termi's. They'll jump on it which is what I need at the moment. Between work, chicks, money etc - no extra headf***s is good news. lol.

Each to their own situation. I'm too busy to chase things o/s.

[HAMRN]

I've been eying this thread knowing some smart arse know all will pipe up with no help, I wonder how the company feel about his representation of them

I've actually put this to Ducati and they asure me no matter where the bike was bought, no matter where the part was bought ALL Ducati bikes and parts including Termi's are covered by warrenty WORLD WIDE!

No need to get personal.... I never professed to know everything, I just gave my opinion based on my experiences with the motor industry in general.
I never made any comment about the company or individual dealers. My dealer, the importers and Ducati have been great to deal with, the customer service has been fantastic.

Also, I was not in any way disputing the fact that the bikes and PARTS should be covered by warranty, I only made comment on the LABOUR may not be covered by warranty.... may not be covered....

To explain... let's say you buy some genuine Ducati part from OS, fit it to your bike yourself and have a problem with it. Then you take your bike to your friendly Ducati dealer to get fixed... Why should the dealer (or Ducati, for that matter) cover the LABOUR cost for diagnosing, removing and replacing the faulty part?? If you had paid labour to have it fitted by a Ducati representitive (dealer) then, sure, why shouldn't they cover labour under warranty? They will, any Ducati dealer in the world will, like you said. (well they should, if they dont I'd be asking why...)

But if you have fitted the parts yourself, then there has been no money for labour come the dealer's way (or Ducati's), so really, why should they cover the LABOUR on warranty??

If you are really that likeable and the dealer wanted to fix it for you for free then that's up to them, but I wouldn't walk in there EXPECTING free labour.
At the end of the day, all manufacturers and their dealers are there to make money and they are careful about what they pay for under warranty.

Once again... I don't claim to be a "smart arse know all"... it's just my opinion based on my understanding of the industry.

Oh yeah, if I'm being labelled as a smart arse I may as well point out that it is warranty, with an A...

[markthebike]

No need to get personal.... I never professed to know everything, I just gave my opinion based on my experiences with the motor industry in general.
I never made any comment about the company or individual dealers. My dealer, the importers and Ducati have been great to deal with, the customer service has been fantastic.

Also, I was not in any way disputing the fact that the bikes and PARTS should be covered by warranty, I only made comment on the LABOUR may not be covered by warranty.... may not be covered....

To explain... let's say you buy some genuine Ducati part from OS, fit it to your bike yourself and have a problem with it. Then you take your bike to your friendly Ducati dealer to get fixed... Why should the dealer (or Ducati, for that matter) cover the LABOUR cost for diagnosing, removing and replacing the faulty part?? If you had paid labour to have it fitted by a Ducati representitive (dealer) then, sure, why shouldn't they cover labour under warranty? They will, any Ducati dealer in the world will, like you said. (well they should, if they dont I'd be asking why...)

But if you have fitted the parts yourself, then there has been no money for labour come the dealer's way (or Ducati's), so really, why should they cover the LABOUR on warranty??

If you are really that likeable and the dealer wanted to fix it for you for free then that's up to them, but I wouldn't walk in there EXPECTING free labour.
At the end of the day, all manufacturers and their dealers are there to make money and they are careful about what they pay for under warranty.

Once again... I don't claim to be a "smart arse know all"... it's just my opinion based on my understanding of the industry.

Oh yeah, if I'm being labelled as a smart arse I may as well point out that it is warranty, with an A...

:thumbup :lol:lol:lol

[vtw02]

Ducatihead02, i will post my experience if that will help. I picked up my S in March 07 and decided to purchase termi's through my local dealer as opposed to overseas purely for the ECU teething problems.

Regardless of my Brisbane dealers best tuning efforts we could not correct the stalling issue with the supplied performance ECU.
Ducati Australia immediately changed for a new one and again the dealer bent over backwards to correct the stalling, however to no avail.

Ducati Austalia shipped ECU #3 asap to Brisbane.
This was an ECU for the full 70mm system (i purchased slip ons).
The difference was immediate and the bike has never stalled again.
I have returned since to richen up the midrange, ie, back on the gas analyiser, back on their expensive software computer to get it spot on and it is.
They even gave me a free oil change (shell ultra) for messing me around.( i am busy also)
During this whole experince they never asked for one cent other than the original $2300 fitted for the slip on kit. (12 months ago)
To me this is a bargain and includes the excellent rapore you build with your dealer.
I have since travelled 7700kms with a large grin on my face.
PS. Pilot Powers 2CT's feel as good as the super corsa's but are wearing heaps better.
I hope this helps.
Enjoy, Shane.

[ducatihead02]

It does help mate. Confirms my decision. Cheers. Still an unfortunate business paying through the nose for these exhausts. It's gonna leave a bad taste in my mouth paying $2500, but hopefully it'll pay off. I envy these yanks.

[HAMRN]

Yeah.... it sucks that we can't get things for the same price as the yanks...
It makes our bikes expensive toys, but at least our roads aren't 6 inches deep with snow through winter and we can ride them!!

[X27]

[quote=HAMRN;129230]No need to get personal.... quote]

I was'nt refering to you at all?????

guilty consence hey:spank:mrgreen

[ducmon]

Perhaps you should be more specific and call a spade a spade, still it was a good call on the spelling.lol

[ducatihead02]

Yeah.... it sucks that we can't get things for the same price as the yanks...
It makes our bikes expensive toys, but at least our roads aren't 6 inches deep with snow through winter and we can ride them!!
Touche.. That made me feel better.

[kel999]

Gets me why people buy a prestigious product then bitch and whinge at the price of parts?...if you cant afford it dont buy it?...called a champagne taste on a beer budget??
Why noy buy some Staintunes or even get an old Hyundai exhaust and have a go at making your own then sell em on Fleabay?
Perhaps when these parts are not available in Oz and the economy is up the shoot because of people not supporting there own dealers and they have to close then we will really have something to 'tit drip' about?
Most owners couldn't use the bike to it's full potential with the standard pipes let alone an extra 10+hp on tap,could always buy some stick on carbon wrap, a Termi sticker and pretend to the world you have the resources to afford the real thing?....Shame on you paupers!....I bet you have gold levers on it too?

[ducatihead02]

Gets me why people buy a prestigious product then bitch and whinge at the price of parts?...if you cant afford it dont buy it?...called a champagne taste on a beer budget??
Why noy buy some Staintunes or even get an old Hyundai exhaust and have a go at making your own then sell em on Fleabay?
Perhaps when these parts are not available in Oz and the economy is up the shoot because of people not supporting there own dealers and they have to close then we will really have something to 'tit drip' about?
Most owners couldn't use the bike to it's full potential with the standard pipes let alone an extra 10+hp on tap,could always buy some stick on carbon wrap, a Termi sticker and pretend to the world you have the resources to afford the real thing?....Shame on you paupers!....I bet you have gold levers on it too?
Hold on a minute pal. The only bitch I have is why we should have to pay $2500 for slip ons - which I didn't know added 10+hp by the way. I don't think the full system even adds that??? If you were going to buy a television for $1500 and another store had the same television for $2500, you would go to the guy who was selling it for $2500? Not me. I understand the "supporting local dealers" thing, but I'm not a f***ing charity. The problem here is Ducati. I've spoken to NF Importers about this and the dealers apparently are only making a couple of hundred on them - or so I was told. How about our dealers getting on to Ducati and supporting their customers? You wouldn't be a dealer by any chance would you?

[ducmon]

One of the main reasons the Americans get things so cheap is because Ducati are trying to cement a place in the American market. Australia did so well selling the 749/999 series that Ducati gave Ducati Aus a cheaper price on the 1098 series, so sometimes you do get rewarded, but because of the fact Ducati is well established in Australia maybe Ducati are paying more attention to the Americans now.

[Labratt]

I know there's plenty of cheaper parts available overseas and the sad fact is in most cases its not the dealers fault the prices are so high. I've seen instances where dealer cost is more than what I paid for the part INCLUDING freight from O/S. Perhaps the OZ dealers should all gang up and get onto the MAIN suppliers/importers for Ducati genuine and aftermarket parts and get onto them about driving the COST price down so the RETAIL price will follow. Surely this is a possibility given the strength of the Aussie dollar. I much prefer to support my local dealer/supplier for genuine and aftermarket parts but it gets hard when the my local buy price is nearly double the landed price of an O/S purchase.

[Ktm181]

Gets me why people buy a prestigious product then bitch and whinge at the price of parts?...if you cant afford it dont buy it?...called a champagne taste on a beer budget??
Why noy buy some Staintunes or even get an old Hyundai exhaust and have a go at making your own then sell em on Fleabay?
Perhaps when these parts are not available in Oz and the economy is up the shoot because of people not supporting there own dealers and they have to close then we will really have something to 'tit drip' about?
Most owners couldn't use the bike to it's full potential with the standard pipes let alone an extra 10+hp on tap,could always buy some stick on carbon wrap, a Termi sticker and pretend to the world you have the resources to afford the real thing?....Shame on you paupers!....I bet you have gold levers on it too?

Wow, and how do you think we got the $$$ to buy a 1098 in the first place? Yep, by being astute with our purchases, working saturdays etc etc, AND THEN after a life time of wanting to own one, bite the bullet and spend a shit-load on a bike that may not serve us any better than a lot of others, still it is OUR choice where and what to spend eh? SO WE DO. There a pluses and minuses buying here or o.s. but paying $1000 aud extra for the exact same part number (and this includes freight!), mate smart business to go elsewhere on some occassions. The Ducati dealers will raise this issue with their respective area managers, they in turn will put pressure on our importers & then Italian friends, Italians make less, we pay less, its called free enterprise.
Mine came from Atlanta, working fine as we speak and no stalling issues and NO Isc adjustment needed !

[HAMRN]

Gets me why people buy a prestigious product then bitch and whinge at the price of parts?...if you cant afford it dont buy it?...called a champagne taste on a beer budget??
....Shame on you paupers!....I bet you have gold levers on it too?

How do you know how much ducatihead02 can or can not afford?? He could be the richest bloke in the country for all we know.... so could I (yeah... as if!!!)

My point is, don't go calling people a pauper just because they want to find a way to save a few bucks and still have the things they desire. Just because he was looking for a cheaper option of getting what he wants doesn't neccessarily mean he can't afford it.

There are plenty of things we can easily afford but may not see the value in what the asking price is... it depends on your perception of their value and how bad you really want it...

[ducatihead02]

I just want to ask the question why should we be asked to support our dealers? Shouldn't it be the other way around? Our dealers should be pressuring Ducati in support of us.

[ducmon]

I just want to ask the question why should we be asked to support our dealers? Shouldn't it be the other way around? Our dealers should be pressuring Ducati in support of us.

It's should be a two way street, the more you support your dealers the more they will go to bat for you.

[DAVA848]

FWIW i got my termis (for the 848) supplied and fitted for $2200 from Frasers in Perth. They're due on next week

[MUNSTR]

This is correct....
Termi Systems are designated to a specific country (due to emissions,tuning etc...)
& any concerns regarding warranty are to be referred to the selling dealer of these parts,so Ducati can amend its info (software etc...) to this country,if there is an issue..In Sydney i have spoken to at least 2 riders with ex-USA accessories that have issues with engine tuning with their USA ECU...

[Humpo]

No. The ecu for the slipons and full race system takes away the emissions controls so if you have had them tuned by mechanic there will be no problems.

[Aussie1098s]

this is correct....
Termi systems are designated to a specific country (due to emissions,tuning etc...)
& any concerns regarding warranty are to be referred to the selling dealer of these parts,so ducati can amend its info (software etc...) to this country,if there is an issue..in sydney i have spoken to at least 2 riders with ex-usa accessories that have issues with engine tuning with their usa ecu...


Wrong!

[ducmon]

The part number for the Termi slipons or full systems are the same worldwide, it's only the original ecu (stock) which are different. Someone is definitely telling porkie pies. I work for a dealership and obviously would prefer people to spend with me, but there's no point lying to get a sale. When (not if) you get caught out lying you not only damage your reputation but the place you work for. I prefer to be honest and get customers that trust in me and what I do.